Cookie Policy

Last updated: 18 May 2026

This Cookie Policy explains how HealthPro Academy ("HealthPro Academy", "we", "us" or "our") uses cookies and similar technologies on our website and learning platform, which supports healthcare professionals preparing for GCC licensing examinations and processes (including DHA, MOH, SCFHS, DataFlow and Prometric-style exam preparation). Please read it alongside our Privacy Policy and Terms & Conditions.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet or mobile) when you visit a website. They are widely used to make websites work, to improve their performance, and to provide information to the site owner. Similar technologies such as browser local storage are used by our cookie consent tool to remember the choices you make.

2. How We Use Cookies

We use cookies to operate and secure our platform, to keep you signed in to your learning account, to remember your preferences (such as language and display settings), to understand how learners use our courses and mock exams so we can improve them, and — only with your consent — to support our marketing activities.

When you first visit our website you are shown a cookie consent banner. No analytics or marketing cookies are loaded until you make a choice. You can accept all cookies, reject non-essential cookies, or open "Cookie Settings" to control each category individually.

3. Categories of Cookies We Use

The cookies on our platform fall into the three categories presented in the cookie settings panel:

Category

Status

Purpose

Necessary Cookies

Always active

Essential for core functionality such as security, network management, account sign-in, page navigation and access to secure areas. The platform cannot work properly without these.

Analytics Cookies

Optional — off by default

Help us understand how visitors interact with the site by collecting and reporting information anonymously, so we can improve our courses, mock exams and overall experience.

Marketing Cookies

Optional — off by default

Used to track visitors across websites to display relevant advertising and to measure the effectiveness of our marketing campaigns for licensing programmes.

 

Necessary cookies are always active because the platform cannot function correctly without them. Analytics and marketing cookies remain disabled until you explicitly enable them.

4. Managing Your Cookie Preferences

You can change or withdraw your consent at any time:

  • Use the “Cookie Settings” option in the consent banner to enable or disable Analytics and Marketing cookies, then save your preferences.
  • Your choice is stored in your browser (using local storage and a consent cookie) so the banner does not appear on every visit.
  • If you clear your browser storage or reset your preferences, the banner will appear again so you can make a new selection.
  • You can also block or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functional


     5. Third-Party Cookies

Some cookies may be set by trusted third-party services that appear on our pages, such as analytics providers, embedded video players used in course content, and payment processors used at checkout. These third parties may set their own cookies in accordance with their own privacy and cookie policies. We only load these services after you have given the relevant consent.

6. Controlling Cookies Through Your Browser

Most web browsers allow you to control cookies through their settings. You can usually delete existing cookies, block all or specific cookies, and receive a warning before a cookie is stored. Please note that disabling necessary cookies may prevent parts of our learning platform — such as logging in, enrolment and checkout — from working properly.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our operations. Any changes will be published on this page with a revised "Last updated" date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Cookie Policy or how we handle your data, please contact us:

© 2026 HealthPro Academy. All rights reserved. This document is provided for informational purposes and should be reviewed by qualified legal counsel before publication.